Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through www.durhamswaterputty.com 

Non-Refundable Items or Services 

All items or services purchased from RH Brands, Inc. are non-refundable unless otherwise specified in writing by RH Brands, Inc. This policy applies but is not limited to: 

• Durham’s Water Putty 
• Apparel 
• Sale Items 

Exceptions to the No Refund Policy 

The only exceptions to our No Refund Policy include: 

• Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 10 days of receiving the item. In such cases, a replacement may be provided at the discretion of RH Brands, Inc. 
• Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 10 days for a possible refund or exchange. 
• Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered. 
• Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored. 

How to Contact Us 

For any questions or concerns regarding this No Refund Policy, please contact us at: 

• Email: info@durhamswaterputty.com 
• Phone: 515-244-6363 

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check durhamswaterputty.com for updates.