Refund Policy

Last Updated: 4.22.24
All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through 

Non-Refundable Items or Services 

All items or services purchased from RH Brands, Inc. are non-refundable unless otherwise specified in writing by RH Brands, Inc. This policy applies but is not limited to: 

  • Durham’s Water Putty 
  • Apparel 
  • Sale Items 

Exceptions to the No Refund Policy 

The only exceptions to our No Refund Policy include: 

  • Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 10 days of receiving the item. In such cases, a replacement may be provided at the discretion of RH Brands, Inc. 
  • Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 10 days for a possible refund or exchange. 
  • Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered. 
  • Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored. 

How to Contact Us 

For any questions or concerns regarding this No Refund Policy, please contact us at: 

  • Email: 
  • Phone: 515-244-6363 

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check for updates.